Privacy Policy
Privacy Policy – medusa
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from medusa (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site.
We refer to this automatically collected information as “Device Information.”
DEVICE INFORMATION COLLECTION TECHNOLOGIES
Cookies
Here is a list of cookies that we use. We list them so you can choose whether you want to allow them or not.
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_session_id – unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.)
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_shopify_visit – no data retained, persists for 30 minutes from the last visit. Used to record the number of visits.
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_shopify_uniq – no data retained, expires at midnight (visitor’s local time) the next day. Counts the number of visits per unique customer.
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cart – unique identifier, persists for 2 weeks, stores information about your shopping cart.
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_secure_session_id – unique session identifier.
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storefront_digest – unique identifier, used to determine whether the visitor has access if the store is password protected.
Log Files
Log files track activity on the Site and collect data including your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags and Pixels
These are electronic files used to record information about how you browse the Site.
ORDER INFORMATION
When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card numbers or other payment methods where applicable), email address, and phone number.
We refer to this information as “Order Information.”
When we talk about “Personal Information”, we mean both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect to:
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Fulfill orders placed through the Site (including processing payment information, arranging shipping, and providing invoices or order confirmations)
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Communicate with you
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Screen orders for potential fraud or risk
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Provide you with information or advertising relating to our products or services, in line with your preferences
We use Device Information (in particular your IP address) to:
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Screen for potential fraud or risk
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Improve and optimize our Site (for example, by analysing how customers browse and interact with the Site, and evaluating the success of marketing campaigns)
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties who help us use your Personal Information as described above.
For example:
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We use Shopify to power our online store – you can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy -
We use Google Analytics to understand how customers use the Site – you can read more about how Google uses your Personal Information here:
https://policies.google.com/privacy
You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising via the links below:
You can also opt out through the Digital Advertising Alliance portal:
https://optout.aboutads.info/
DO NOT TRACK
Please note that we do not alter the Site’s data collection and use practices when we detect a “Do Not Track” signal from your browser.
YOUR RIGHTS (EU RESIDENTS)
If you are a European resident, you have the right to access personal information we hold about you and to ask that your information be corrected, updated, or deleted.
If you would like to exercise this right, please contact us using the contact information below.
We process your information in order to fulfil contracts we may have with you (for example, when you place an order through the Site), or to pursue our legitimate business interests.
Please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 18.
CHANGES
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:
