LULU TOP - GREEN

We know how exciting it is to wait for your new pieces ✨ That’s why we process every order with lots of love and care within 1–3 business days.

📦 Worldwide Shipping – yes, we ship to you wherever you are
🚚 Free Worldwide Shipping – no extra costs for you
⏱ Delivery Time – usually 7–12 business days, depending on your location
🔍 Tracking – you’ll get your tracking number the moment your package leaves our warehouse
💕 Safe & Secure – packed with care, so your order arrives in perfect condition

⚠️ Please note: Due to extremely high demand, there may currently be slight delivery delays. We truly appreciate your patience and understanding.

If you have any questions about your order or delivery, please contact our customer support.

Before starting a return, please contact us first via email at medusa.official.team@gmail.com

Please note: at the moment, we are not able to issue money refunds. Instead, we’ll provide you with a store credit (discount code) equal to the value of your order 💌.

We accept returns within 100 days of delivery. After this period, unfortunately, we cannot accept returns.

To be eligible, your item must be unworn, in original condition and with all tags attached. If our care team feels these conditions are not met, it is at their discretion to refuse the return. Should this happen, your item will be sent back to you.

Gift cards are not eligible for returns

Instagram : medusaclo_uk

Our team is at your service 24/7.

Email: medusa.official.team@gmail.com

UK:📞 020 3667 0350

Our offices in UK: Westgate House, 9 Holborn, London EC1N 2LL, United Kingdom

Medusa was born out of love for fashion and the dream to make every woman feel confident, elegant & special ✨

• 🌸 Inspired by beauty, comfort & femininity
• 🧵 Each piece is designed with detail & care
• 💕 A community where fashion meets faith and individuality

We believe that style should be effortless, fun, and empowering – and we’re so happy you’re part of our journey 💖